Health Care Remotely’s Fees

We at Health Care Remotely believe that patients who use telemedicine should see the savings of doing check-in and check-out work traditionally done by health care workers in a face-to-face practice.

  • New patients will be charged $70 for the first visit.
  • Established patients who have a new complaint that can be resolved by telemedicine will be charged $35 for each visit.
  • Patients with qualifying chronic diseases (currently hypertension, diabetes, and/or congestive heart failure) will have the option of submitting blood pressure, blood sugar and/or weight readings on a monthly or quarterly basis.
    • Patients who submit the measurements on a regular basis will be eligible for a $15 virtual check-in fee every three months that will include prescriptions and laboratory orders as needed.
    • Patients who are not able to submit measurements on a regular basis will be asked to make appointments every three months at $35 per telemedicine visit.
  • Patients who are unable to connect to the practice by video may connect to the practice by phone at $25 per encounter.
  • Patients needing forms that takes more than 10 minutes to complete will be charged $25.

Why are Health Care Remotely’s fees lower than other telemedicine companies?

Health Care Remotely:

  • Does not accept any private insurance, so it does not have staff focused on insurance prior authorizations or other approvals. The company does not spend any resources negotiating rates with insurance companies. The company does not submit out-of-network claims to insurance companies. In some instances, patients have been able to get their telemedicine costs reimbursed through their insurance company or have the costs count toward their deductible. Health Care Remotely can send you a superbill with all of the elements to submit the claim directly to your insurance company, but the company does not file claims with private insurance companies.
  • Does not complete prior authorizations for medications. The company is focused on conditions that have multiple generic medications or low-cost branded medications that do not require prior authorization. If you have a medical condition that requires a medication that needs prior authorization, Health Care Remotely will supply you with the necessary documentation to submit the prior authorization on your own.
  • Does not complete prior authorizations for referrals. The company uses software to identify in-network specialists when appropriate.
  • Does not does not have a technical team building custom software.
  • Does believe that a health care delivery company can deliver high-quality telemedicine at Medicare rates.

Can I get my Health Care Remotely bills reimbursed through my Health Savings Account (HSA)?

HSAs can cover Health Care Remotely’s services through December 31, 2022. It is not clear if the federal government will allow HSA funds to cover telehealth services in 2023 and beyond.